If you are in a crisis, contact the National Runaway Safeline (NRS) at 1-800-RUNAWAY or 1800RUNAWAY.org.

NRS’ missing is to keep America’s runaway, homeless and at-risk youth safe and off the streets.

Established in 1971, NRS serves as the federally-designated national communication system for homeless and runaway youth. NRS, with the support of more than 150 volunteers, handles an average of 100,000 calls annually—more than 3 million calls since the organization’s inception. Through hotline and online services, NRS provides crisis intervention, referrals to local resources, and education and prevention services to youth, families and community members throughout the country 24 hours a day, 365 days a year. Over 14,000 youth have been reunited with their families through the NRS Home Free program done in collaboration with Greyhound Lines, Inc. NRS’ crisis hotline is 1-800-RUNAWAY. For more information, visit 1800RUNAWAY.org.

Youth Resources

Youth who contemplate leaving home may be thinking that it is the only option for them right now. They could be having a tough time talking with their parents, under a lot of pressure with friends, or getting bad grades at school. Maybe a friend is thinking of leaving and may need help. These are all common situations and feelings. NRS can help.

Services Offered

Crisis Intervention

NRS’ frontline team of staff and volunteers receive over 40 hours of training to provide non-judgmental, non-sectarian and non-directive support, empowering callers to develop a plan of action to improve their situation. Crisis intervention is available though hotline and online services.
Get Help Now

Hotline: 1-800-RUNAWAY is a resource for runaway and homeless youth and their families; it’s free, confidential, and provides support and access to resources 24 hours a day, 365 days a year.

Online: 1800RUNAWAY.org offers tips, educational materials and statistics.

  • A bulletin board where teens can ask questions anonymously and share their thoughts and experiences.
  • Crisis emails at info@1800RUNAWAY.org provide an opportunity for youth to reach out for help using another vehicle.
  • Live chat service provides another option for youth and teens in crisis to access an NRS crisis intervention specialist and connect to resources such as shelter, counseling, food, medical and legal assistance.

Home Free

In partnership with Greyhound Lines, Inc., NRS reunites runaway and homeless youth with their families or an alternative living situation with extended families, through a free bus ticket home. Over 14,000 youth have been reunited with families through the program since 1995.
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Information + Referrals

A database of more than 10,000 youth and family agencies provides countless options for callers to access a myriad of services, such as counseling, shelter services, alcohol/drug treatment and child protective services.
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Message Service

NRS maintains a message service for youth who want to relay a message but are not ready to communicate directly with their parent.
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Conference Calls

When youth request assistance contacting their family or an agency that can help them, NRS facilitates a conference call.
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Prevention Resources

  • Evidence-based Let’s Talk: Runaway Prevention Curriculum supports teachers and community group leaders in their efforts to help youth develop skills on how to cope with crisis situations and inform them about alternatives to running from home.
  • NRS provides educational and promotional materials free of charge to schools, communities and direct service providers.
  • NRS hosts a blog in its youth section at blog.1800RUNAWAY.org. The blog focuses on youth issues, reasons teens may need help, and the ways that NRS can help in a difficult situation.